Terms of Sale

All products sold by our company are warranted to be free of defects in material and workmanship at the time of shipment. Immediately examine all items upon receipt to ensure the correct parts have been received. Before attempting installation, make sure you have received the correct color, material and product for your vehicle. Carefully inspect products for any obvious defects or shortages. No exchanges will be allowed for noticeable physical defects or incorrect parts once installation has been started. All other returns and claims, including ordering incorrect parts and cancellation of orders that have already been placed, are subject to a 25% restocking fee. Our liability is limited only to our products and not for installation, removal or any other related occurrences.

Return Conditions

1. All returns and claims must be made within 30 days of invoice date.

2. Only un-installed and resalable items are returnable. Any item that has been altered, glued, damaged, punctured or if installation has been started will not be accepted. Damages resulting from incorrect installation, incorrect cleaning methods or atmospheric conditions are the responsibility of the purchaser and/or installer.           

3. No exchanges will be allowed for noticeable physical defects or incorrect parts once installation has been started.

4. In the event of a return due to our error or defective product, we will gladly ship replacement item at our expense using standard UPS Ground service. Any additional expedited services will be the responsibility of the customer.

5. Special order items are non-returnable. Requests for items in non-original colors and materials to a particular make and model are final.

6. Additional non-returnable items include cut roll goods/materials, less than full hide leathers and purchases of optional and individual interior components such as armrests, headrests, cushions, ect.

7. No warranty is offered or implied to plastic windows, glass windows, threads or zippers after installation.

8. Seller's liability for breach of warranty is limited to refunding the purchase price (less restocking fee) of the merchandise or replacement of product upon its return. Under no other circumstances shall the seller be liable to or be responsible for any other related damages, costs or otherwise whether direct, indirect or consequential including and not limited to installation costs, removal costs, shipping costs, incidental damage to associated items, inconvenience or losses in time and profit from the inability to use product in a satisfactory and timely manner.

9. No claim of breach in warranty shall be valid unless expressed in writing and delivered to the company no later than 30 days after delivery of the product.

Return & Exchange Instructions

1. All returns must be approved and issued a Return Authorization Number (RAN). This number must appear on the outside of returned box and on all paperwork. Boxes not clearly marked with a valid RAN will not be accepted.

2. Written request for an RAN must be made prior to issuing of number.

3. For restocking fee conditions, please see Terms of Sale above.

4. To exchange an item that was incorrectly ordered, you must first place a new order and then return the exchange item for a refund. Refunds will be processed after we receive the returned item and the new replacement order has been verified.

5. Claims for damaged or defective items can only be exchanged for the same exact item and not be entitled for a refund. To exchange, you must first place a new order and then return the damaged item for credit. Refunds will be processed after we receive the returned item and the new replacement order has been verified. We will refund the amount of your purchase including shipping cost once we inspect the returned item and determine the cause of damage to be our responsibility.

6. Returned items must be clean and carefully repacked as it was originally received and in the same box. All hardware and accessories must also be included in its original form. Special attention must be given to tops with plastic windows. Windows must be covered and folded in the same manner as originally packed. Failure to properly protect plastic windows can result in irreversible damage.

7. Returned items must be sent freight pre-paid. Credit will only be issued to original purchase price (less restocking fee) and not include shipping, installation, removal or any other related costs.

I have read the Return Policy and would like to request a Return Authorization Number: RAN Request

Goods Damaged by Carrier

Immediately inspect items upon receipt for any damage during transit. Damage claims must be filed with carrier within 48 hours of recorded delivery. Delay in filing will result in forfeiting all damage claim rights.